Terms of Service

Last updated: January 16, 2026

1. Introduction and Acceptance of Terms

Welcome to Tendwell. These Terms of Service ("Terms") govern your access to and use of the Tendwell platform, including our website, mobile applications, and related services (collectively, the "Service").

By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Service.

2. Description of Service

Tendwell is a family caregiver coordination platform designed to help families organize and manage care for their loved ones. Our Service provides tools for:

  • Creating and managing care circles for coordinating caregiving responsibilities
  • Scheduling and tracking caregiving tasks and appointments
  • Tracking medications and health information
  • Sharing updates and communicating with family members and caregivers
  • Maintaining records of care activities

3. User Accounts and Responsibilities

To use certain features of our Service, you must create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Keep your password secure and confidential
  • Be responsible for all activities that occur under your account
  • Notify us immediately of any unauthorized use of your account

You must be at least 18 years old to create an account and use our Service.

4. Acceptable Use Policy

You agree not to use our Service to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others, including privacy and intellectual property rights
  • Upload or share false, misleading, or harmful content
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Interfere with or disrupt the Service or servers connected to the Service
  • Use the Service for any commercial purpose without our prior written consent
  • Collect or harvest user information without consent

5. User Content and Data

You retain ownership of any content you submit to our Service ("User Content"). By submitting User Content, you grant Tendwell a limited license to use, store, and process your content solely for the purpose of providing and improving our Service.

You are responsible for ensuring that your User Content does not violate these Terms or any applicable laws. We reserve the right to remove any User Content that violates these Terms.

6. Privacy

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices.

7. Intellectual Property

The Service and its original content (excluding User Content), features, and functionality are owned by Tendwell and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

8. Disclaimers

Not Medical Advice: Our Service is intended to help coordinate caregiving activities and should not be considered medical advice. Always consult qualified healthcare professionals for medical decisions. The information provided through our Service is for informational purposes only.

No Guarantee of Care Quality: Tendwell provides tools to help coordinate care but does not guarantee the quality, safety, or appropriateness of any care provided by users or third parties.

Service Provided "As Is": Our Service is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Tendwell and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of (or inability to access or use) the Service
  • Any conduct or content of any third party on the Service
  • Any content obtained from the Service
  • Unauthorized access, use, or alteration of your transmissions or content

10. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms.

Upon termination, your right to use the Service will cease immediately. You may request deletion of your account and associated data through your account settings or by contacting us.

11. Changes to Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by email or by posting a notice on our Service prior to the changes becoming effective.

Your continued use of the Service after any changes indicates your acceptance of the new Terms. If you do not agree to the new Terms, please stop using the Service.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

13. Contact Information

If you have any questions about these Terms, please contact us at: